How it works; FAQ

Hey,

I see you eyeing my stuff, you got good taste 😏. But I need to be transparent: I don’t keep any inventory, neither do the production partners. I design everything myself, each piece is a little slice of my brain, my vibe and probably an iced coffee induced mood swing.

Once you hit that “Checkout” button, it goes straight to my production partners (a print-on-demand dream team). They handle the printing, packing, and shipping, so your goodies get to you faster and fresher. I stay focused on the art, the aesthetics, and keeping things original.

 

It’s all made-to-order, less waste…No mass-produced landfill bait here 👀. Just you, me and some sass.

F.A.Q

“Wait, do you ship this stuff yourself?”

-No, I don’t. They are fully fulfilled…. printed and shipped but a third party partner (Gelato). I handle the artwork, they handle logistics.

”Where are my goods shipping from?”

-The fulfillment partners have facilities all around the world, so theoretically your order will be fulfilled from the location closest to you whenever possible to keep delivery times low, as well as global impact.

”Do you accept returns or exchanges?”

- Because each product is literally created only when you checkout, returns or exchanges aren’t possible unless of defective or damaged items…in which case, please take a gander at the return policies in the footer of the page. So please ensure the product is the correct one before hitting checkout.

”Can I cancel or change my order?”  

-Orders are sent to production really quick so that means cancellations or changes aren’t always possible…mistakes happen, I get it. Please contact me ASAP and I’ll see what I can do. Unfortunately I can’t guarantee it, but I will do my best to be forwarding the information to production.

”International Shipping fees?”

-Customs fees and import taxes will likely apply. It’s entirely out of my control. All shipping fees or any of the fees are bigger than me, unfortunately 😅

 

”Why do some of my products have different shipping costs even if they’re the  same?”

-Even if you’re ordering seemingly identical products, they may be getting fulfilled from two different locations…so multiple locations, separate shipping means different shipping fees…this is out of my control, unfortunately and I know it sucks. It’s a tradeoff when it comes to made-to-order goodies.

“Why are the products so expensive?”

-Expensive is subjective, however the very short answer, you aren’t buying mass produced. 

What you find here are literal made-to-order pieces designed by a singular creator….not churned out in a sweatshop from across the ocean 🤌🏽. 

I’m no Gucci, Prada, Nike or any large million dollar brand company…but ask yourself why you’d be ready to drop top dollar to a million dollar company but question when an independent artist is setting their prices?  And full transparency, the price you pay isn’t fully going to me. It’s going to be covering the cost of the base product, its print and then its delivery. The rest, I’m using to cover the cost of running my website subscription and my domain, not a rich person’s third yacht 💕

 

If you need to reference any other policies, please take a look at the bottom of the page. For any other questions, please feel free to reach out.